> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.2cloudnine.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ: Platform, Compliance & Implementation

Find answers to the most common questions about 2cloudnine. If you don't see what you're looking for, contact the [2cloudnine team](https://2cloudnine.com/us/request-demo/) directly.

<AccordionGroup>
  <Accordion title="Do I need an existing Salesforce org to use 2cloudnine?">
    Yes — 2cloudnine is a Salesforce-native application and requires a Salesforce org. If you don't already have one, your implementation partner can help you provision the right Salesforce edition for your needs. Because 2cloudnine runs entirely within Salesforce, all your staffing data benefits from Salesforce's enterprise security, reliability, and compliance certifications.
  </Accordion>

  <Accordion title="What worker types does 2cloudnine support?">
    In the US, 2cloudnine supports both W2 (employees) and 1099 (independent contractors). In the UK, supported engagement models include PAYE, Umbrella, Limited Company, and Statement of Work (SOW) contractors. The platform is configurable to handle the pay rules, tax treatments, and compliance requirements specific to each worker type.
  </Accordion>

  <Accordion title="Which US compliance regulations does 2cloudnine cover?">
    2cloudnine's Time & Compliance Engine handles a wide range of US federal and state regulations, including:

    * **FLSA** (overtime, minimum wage)
    * **ACA** (Affordable Care Act hours monitoring)
    * Unemployment insurance
    * Workers' compensation
    * Sick pay accruals (state-specific)
    * Garnishments
    * Multi-state labor law application

    You define your compliance rules once; the engine applies them automatically to every timesheet.
  </Accordion>

  <Accordion title="Can 2cloudnine handle workers placed across multiple states?">
    Yes. The Time & Compliance Engine supports multi-state workers by automatically applying the correct state-specific rules based on where the work is performed. This includes state minimum wage, sick pay, overtime thresholds, and other jurisdiction-specific requirements.
  </Accordion>

  <Accordion title="How does billing work independently from payroll?">
    2cloudnine's Automated Billing & Invoicing module manages client billing on its own schedule, independent of payroll runs. Approved timesheets and rate cards drive invoice generation automatically. This means you can invoice clients at the frequency they require without being constrained by your payroll cycle, and pay and bill reconcile automatically through the shared data model.
  </Accordion>

  <Accordion title="What VMS platforms does VMS Connect support?">
    VMS Connect is designed to integrate with enterprise vendor management systems commonly used in the staffing industry. Supported platforms and specific connector configurations are determined during your implementation engagement. Contact your 2cloudnine representative to confirm support for your specific VMS.
  </Accordion>

  <Accordion title="How long does implementation take?">
    Implementation timelines vary depending on the complexity of your pay rules, the number of integrations required, and the size of your organization. Customer results include "1 week to payroll-ready" for focused deployments. Your implementation partner will scope the project and provide a timeline at the start of your engagement.
  </Accordion>

  <Accordion title="Do I need a Salesforce implementation partner?">
    Yes. 2cloudnine is deployed and configured by certified Salesforce implementation partners with expertise in the 2cloudnine platform. Your implementation partner handles the initial configuration, data migration, and integration setup. The 2cloudnine team can connect you with recommended partners for your region and segment.
  </Accordion>

  <Accordion title="Can 2cloudnine integrate with my existing finance or ERP system?">
    Yes. 2cloudnine connects to finance and ERP platforms via Salesforce-native APIs, MuleSoft, and certified ERP connectors. Invoice, payroll, and payment data can flow automatically between 2cloudnine and your accounting system. See [Finance & ERP Integrations](/integrations/finance-erp) for more details.
  </Accordion>

  <Accordion title="What is Agentforce and how does it work with 2cloudnine?">
    Agentforce is Salesforce's native agentic AI framework. Within 2cloudnine, Agentforce powers autonomous digital agents that handle complex, repetitive tasks — such as flagging timesheet anomalies, monitoring ACA thresholds, and routing approvals — without manual intervention. Because all data lives in a unified Salesforce environment, agents have the context they need to act accurately and within your configured rules. See [Agentic AI](/platform/agentic-ai) for more details.
  </Accordion>
</AccordionGroup>