
Updates to STSL Withholding Rates New
The ATO has published updated STSL Withholding calculations required for all Pay Batches where the Payment Date is 24th September 2025 onwards. The new Withholding Rules and calculation logic are now available in 2cloudnine Payroll. Pay Batches with a Payment Date greater than 23rd September 2025, with a status of Calculated/Part Calculated/Calculated with Errors, should be recalculated after the new packages have been installed. Configuration Requirement: CompulsoryUser Story Reference Number(s): SC-37756
New Feature: Employment Cost Manager Update
The Employment Cost Manager (ECM) is a new UI built to streamline the management of Employment Cost Items, especially in relation to Rate Calculator. This new functionality provides a greater level of control when handling bulk updates for Employment Cost Items, and can also facilitate the creation of new Employment Cost Items. When initiated, all Rate Calculator records related to Employment Cost Items selected for update will be displayed within the UI. Filter conditions are available to help identify records for recalculation, ensuring that only selected records inherit updates made to related Employment Cost Items. The UI has also been built to provide better visibility on the downstream impacts of updating records. For example, when attempting to update Employment Cost Item Expiry Dates via ECM, an Expiry Confirmation screen will present warnings identifying potential discrepancies, such as conflicts between the new Expiry Dates and existing Pay Transactions. Further enhancements have been made to ensure Employment Costs may only be updated via the ECM UI. The New button will no longer be available from the Employment Cost Related List View for Employment Cost Items, and options to Clone or Edit existing Employment Cost Item records have also been removed. Configuration Requirement: OptionalUser Story Reference Number(s): SC-36690, SC-36688, SC-37534
2025/2026 Public Holidays Available New EOFY
Public holidays for the 2025/2026 period are now available via Bulk Data for use when creating bulk Public Holiday Calendars (including for the 2025 Grand Final public holiday (for Victoria). If your organisation has existing Public Holiday Calendars, the installer will present prompts to select the state and territory holidays to be created on a per-calendar basis. If you don’t have existing Public Holiday Calendars, the installer will present prompts to create the necessary records in bulk. Please note that public holidays configured within Calendars only apply to capital cities. No regional public holidays are included for automatic creation, and will require manual creation. Configuration Requirement: CompulsoryUser Story Reference Number(s): SC-37526, SC-36700
Updates to the 2025/2026 PAYG Tables for STSL, Lump Sum and ETP Rates New EOFY
From 1 July 2025, the STSL, Lump Sum and ETP Rates have been updated by the ATO. To assist with the ease of updating the information, the relevant Withholding Rules and Items have been added to the Bulk Data Creation Extension package. The new STSL, Lump Sum and ETP Rates come into effect on 1 July 2025 and therefore, will apply to the first pay cycle of the 2025/2026 financial year. It is recommended to complete the necessary record maintenance before 1 July 2025. Configuration Requirement: CompulsoryUser Story Reference Number(s): SC-36701, SC-36701, SC-36704
Adhere to the 2025/2026 Superannuation Changes New EOFY
In light of the 2025/2026 Superannuation changes to the SGC rate and threshold amounts, new Super Withholding Rates are now available for creation via Bulk Data. These Withholding Rules specify that the SGC Rate is applied at 12%, and Maximum Contribution Base is $62,500.00. The new Superannuation Withholding Rates come into effect on 1 July 2025 and therefore, will apply to the first pay cycle paid in the 2025/2026 financial year. It is recommended to complete the necessary record maintenance before 1 July 2025. Configuration Requirement: CompulsoryUser Story Reference Number(s): SC-36702
Data Management Permissions New
Changes have been made to ensure files attached to Standard Salesforce records can be deleted regardless of a Users Permissions to 2cloudnine Payroll. Thanks to this update, Users do not require any assigned 2cloudnine Permissions to manage attached files for records such as Accounts and Contacts. This change ensures files can be maintained as required without Administrator involvement. It also mitigates the need to assign specific Permissions to Users who do not otherwise require access to Payroll Objects and functionality (such as for non-2cloudnine Users), maintaining the security of confidential Payroll records. Configuration Requirement: No Configuration RequiredUser Story Reference Number(s): SC-36773
Page Layout Updates Update
Changes have been made to streamline the way Employer Id Junction records are displayed for Superannuation Funds, to ensure the relevant information is more easily identifiable. Updates have also been implemented to ensure the new fields Primary Minimum Pay Rate, Project Code and Timesheet Activity, introduced to support Alternate MPR functionality, are available from Minimum Pay Rate records. Along with these changes, the Status field has been removed from Award and Classification Levels page layouts. Additionally, new fields are available for Timesheet Entry page layouts, to support the Shift Logic functionality recently introduced for Interpretation Rules. Shift Start Time, Shift End Time, Shift Start Date and Shift End Date fields are read-only, automatically populated fields that can be used to determine the Timesheet Entries included in Shift calculations. The new fields ETP Taxable Amount and ETP Non Taxable Amount will now be available within STP Lodgement Item records, to provide greater visibility of ETP amounts reported via STP. The two new fields Leave Balance Offset and Leave Balance Offset Days are now included on the page layout of Payee Aggregate Leave, while the Payroll Jurisdiction field has been added to Pay Schedules page layout. The Primary Payee Record field will now be available from the Employee Contact record as standard, and the auto-populated field Last Day Rate Calc Update Completed has been added to the Employment Cost Item record, for ease of reference. Lastly, the Part Day Override field has been added to the Payee Leave Event record. Configuration Requirement: CompulsoryUser Story Reference Number(s): SC-36275, SC-36502, SC-36789, SC-37449, SC-37488, SC-34527, SC-37487, SC-37489
Important Notice: Re-Use of 2cloudnine Record Type Names Update
When creating new Custom Record Types or installing third-party packages for any 2cloudnine Object, please be mindful of the developer names for Record Types. These MUST remain unique, and should not be re-used. This is particularly important for the Assignment Object, due to the many 2cloudnine Payroll processes linked with Assignment data. For example, the creation of a new Custom Assignment Record Type called ‘Temp’ will cause interference with the established functionality of 2cloudnine Temp Assignment records. This has specifically been found to cause issues with the automation for Assignment Rate Template Groups. Please reach out to your 2cloudnine representative before attempting to create new Custom Record Types or install third-party packages onto a 2cloudnine Object, to mitigate impact on existing Payroll functionality. Configuration Requirement: N/AUser Story Reference Number(s): CI-2510638
Mandatory Eucalyptus Upgrade - Please Take Action
To prepare our product for an upcoming Salesforce release, major updates have been made to core components of 2cloudnine Payroll, including Reconciliation, General Ledger, Communities. As a result of the scheduling for this Salesforce release, all Orgs must complete the upgrade to Eucalyptus (Payroll v1.232) prior to June 14. This is a MANDATORY requirement. No exemptions, deferments or extensions may be made, under any circumstances. The updates made in relation to this change will have no impact to existing functionality, and simply function to align our software with the code updates being implemented by Salesforce. Please ensure that you undertake Eucalyptus upgrade activities as soon as possible, to allow adequate time for completion in advance of the June 14 deadline. For more information regarding recent changes, refer to this update from Salesforce and keep an eye out for Salesforce communications regarding their upcoming Summer ’25 Release. Configuration Requirement: Compulsory Upgrade to Eucalyptus (2cloudnine Payroll v1.232)Updates to Payroll Data
To support the implementation of 2cloudnine Global Payroll, the new field Payroll Jurisdiction has been added to Schedule, Pay Batch and Payee Pay Batch objects. Selecting from the available values in this picklist field will enable Users to determine whether Australian or international legislation (such as those for the UK) should be applied during Pay Batch processing. Configuration Requirement: CompulsoryUser Story Reference Number(s): SC-32447, SC-32491
Introducing Child MPR Records to Update Rates UI
Child Minimum Pay Rate (MPR) records may now be updated via the Update Rates UI, enabling more efficient Pay Rate management. This change has been made to support the Alternate Minimum Pay Rate (MPR) functionality released during Desert Flame, which introduced a parent-child relationship to Rates management functionality. When Child MPR records are selected for update, they will be displayed beneath their Parent record in the UI. Child MPR records may be updated alongside their Parent MPRs, so long as they already contain a Pay Rate. The process to update rates remains the same, however the Allowance Pay Code field has been renamed Pay Code, for simplicity. Please note, Child MPR records will not automatically display in the Update Rates UI; they must be manually selected for inclusion. Additionally, please keep in mind that Child MPRs that include Pay Rates will not be automatically cloned for new Parent MPRs and must go through the Update Rates process. Configuration Requirement: No Configuration Required (if Alternate MPR already implemented)User Story Reference Number(s): SC-36486
Updates to Management of Payee Exit Leave Balances
New automations have been introduced to streamline the process of Leave management for terminated Employees, so that Leave Balances are automatically assessed and updated during calculation of the final Payee Pay Batch, rather than upon completion of the Advanced Payee Exit process. To make use of these automations, update the new Commit Final Payment field to Yes when completing a termination via the Advanced Payee Exit UI. During final Pay Batch processing for the Payee, the calculations will identify the Leave Balances recorded at the time of termination, and assess whether balances need updating to apply any subsequent Leave Accruals, Leave Credits, Leave Takes or Leave Cashouts. Manual adjustments will also be considered, and any changes to the quantity of Leave paid will automatically trigger recalculation of the PAYG applied. Upon finalisation of the Pay Batch, Closing Leave Balances will be reduced to zero, including for the final Employee Pay Advice issued to the Payee. The amount of Leave offset to reduce the Closing Balance to zero will be reflected on the new Leave Balance Offset field available on the Payee Aggregates. Please note, the features outlined above are only available when the Advanced Payee Exit process is used to terminate a Payee. Configuration Requirement: CompulsoryUser Story Reference Number(s): SC-35338, SC-33416, SC-36677
Improved Calculations for Employment Termination Payments
Employee Termination Payment (ETP) PAYG calculations will now be completed within Pay Batch Manager (PBM), rather than during Payee Exit. These changes enable a greater level of control over the ETP Withholding amount by allowing PAYG calculations to include any manual adjustments made within the PBM UI. Additionally, the exact Withholding Type for each ETP Pay Transaction (i.e., Type R, Type O, etc.) will now be displayed within the PBM UI, making it easier to identify which ETP PAYG pay transactions relate to which ETP payments. Configuration Requirement: CompulsoryUser Story Reference Number(s): SC-36775
Faster Processing for Pay Batches
Enhancements have been made to the way that partial calculations are processed within the Pay Batch Manager UI. Within the Calculate page, the Calculate button has now been relabelled to Part Calculate, and the Force Calculate button has been relabelled to Calculate All. The Part Calculate button will only be available when the Pay Batch Status is either Part Calculated, Calculated with Errors, or Calculate Failed. When selected, this button will only perform a recalculation for Payee Pay Batches with a Status of Uncalculated or Calculate Failed, while the Calculate All button will recalculate every Payee Pay Batch regardless of the status. The ability to individually calculate has been renamed to Calculate Payee and is available from the Action Dropdown Button at the end of each row on the Review datatable, the View Details Panel and the Manual Adjustments UI. Configuration Requirement: No Configuration RequiredUser Story Reference Number(s): SC-35739
Deletion for Large-Volume Pay Batch Data
A new error message has been created to aid in the identification of Pay Batches where deletion fails due to large data volumes: The process to delete this Pay Batch record was not successful. Please review the debug header for further details. If generated, a 2cloudnine Salesforce Administrator must be engaged to manually identify and delete the failed Pay Batch records. In addition to the updated messaging, we have introduced a new feature allowing Pay Batch deletion to bypass the Recycle Bin entirely, reducing the impacts of failures caused by Salesforce data limitations. Once this feature has been enabled for an Org, Pay Batch deletion will cause all related data (including Pay Transactions and Pay Batch Items) to be permanently purged, with no option for future restoration. Configuration Requirement: OptionalUser Story Reference Number(s): SC-36015, SC-36771
Changes to Rate Calculator Automations for MPR
In addition to the refinements introduced with Employment Cost Manager (ECM) UI, Rate Calculator records will no longer be automatically recalculated each time new MPR records are related. These changes have been made to uplift the level of control over recalculation, and address issues related to Salesforce data limitations. Please be advised, the automation responsible for updating Rate Calculator Expiry Dates to reflect changes made for related MPR records is still in effect. Automatic recalculation will simply no longer be triggered following the creation of new MPRs. Process enhancements also enable greater flexibility when amendments to MPR data are required following initial update. Any incorrect MPR Expiry Dates can now be manually corrected without causing downstream effects to related Rate Calculator records. Configuration Requirement: No Configuration RequiredUser Story Reference Number(s): SC-36689
Minor Updates
Minor updates in the following areas have also been provided. There are no configuration requirements and these items will become available on installation of the package.User Permissions New
- Users will not require 2cloudnine permissions to delete Contact or Account records, unless already linked with other Payroll data such as Payee or Pay Batch records.
(User Story: SC-37586)
Pay Batch Manager Update
- A case was identified affecting Users from US locales from initiating Pay Batch creation via PBM due to error “Max Payroll Date cannot be earlier than Schedule Earliest Payroll Calculation Date”. This issue was identified as being caused by calendar formatting discrepancies for US calendars, and has now been resolved.
(User Story: SC-37585) - An issue has been resolved where the Calculation Status icons were intermittently not visible next to the Payee’s name in the Pay Batch Manager User Interface.
(User Story: SC-36364)
PAYG Calculations Update
- An update has been made so that Working Holiday Makers who have applied for the TFN but have not received it yet, will not be automatically taxed at the higher rate.
(User Story: SC-37623) - A defect has been addressed, to ensure PAYG Calculations for the YTD earnings of Working Holiday Makers will reset each new financial year.
(User Story: SC-36409) - A defect has been addressed to ensure that Working Holiday Makers who have not provided a Tax File Number (TFN) are taxed at the rate of 45%, as required.
(User Story: SC-36652)
Update Rates New
- Validation enhancements have been implemented to the Update Rates UI, to ensure MPR overrides do not affect individually entered Rate changes.
(User Story: SC-37644)
Employment Cost Items Update New
- Updates have been implemented to ensure that Rate Calculator Lines are created as required following updates to Rates and Employment Cost Items. This work was completed to address a case where certain updates were found to result in missing Rate Calculator Lines, which has now been resolved.
(User Story: SC-37584) - As part of the work completed to integrate the Employment Cost Manager (ECM) with existing functionality, manual overrides may now be applied to system validations triggered by Employment Cost Items.
(User Story: SC-37399)
Bulk Data Creation New
- A change has been implemented to ensure all Penalty Pay Codes are available for creation via Bulk Data, and allow for Leave accruals. These updates were made to ensure consolidated payments, rather than ‘loaded’ records, are being used for Penalty Pay Codes.
(User Story: SC-37547)
Interpretation Rules Update
- Further to the most recent additions, new Interpretation Rule Templates have been packaged and are now available for creation via Bulk Data, expanding the range of Awards that may be catered to.
(User Story: SC-36073, SC-36716, SC-37496) - A change has been made to ensure Public Holiday Time of Day Breakpoints are created with Breakpoint Type, to address an issue identified for Hourly Interpretation Rules.
(User Story: SC-34535)
Leave Accrual New
- Updates have been made to ensure Payee Service Calculations do not generate negative values for new Employees. A scenario was identified for Employees commencing part-way through a pay period, due to the Original Leave Service Date falling after the start date of the first Calendar Period, and the Leave Rule configured to calculate service length based on Period Start. This issue is now resolved.
(User Story: SC-37551)
Timesheets
- An enhancement has been made to ensure validations flag any Timesheet Calendars with a Timesheet Start Date falling after the related Assignment Start Date. This validation aims to prevent Timesheets from being created with Start Dates that differ from their related Timesheet Entries.
(User Story: CI-2510617) - An issue with the Total Hours for Timesheets not reflecting time added to existing Entries has now been resolved.
(User Story: SC-34009) - Reports of additional Timesheets being generated one Pay Cycle prior to Assignment Start Date have now been addressed. This issue was found to affect new Assignments with Fortnightly Saturday-Friday Timesheet Calendars.
(User Story: SC-34585) - Expired Timesheet Payee Allowances will no longer be available for selection within Timesheets, ensuring Allowances are only displayed if effective within the date range of the Timesheet.
(User Story: SC-36188) - A fix has been implemented to bypass volume errors generated when attempting to delete large quantities of Timesheet data.
(User Story: SC-36809) - Work has been completed to rectify an issue identified for Part-Day Public Holiday Timesheet Entries using Total Time break formatting, where errors prevented successful Timesheet processing.
(User Story: SC-36032)
SuperStream
- SuperStream reports will no longer extract Lodgement Items with a ‘zero’ value (i.e. when there are no Super contributions for the Payee in a Pay Batch).
(User Story: SC-33048) - Updates to the contact information listed on Superstream exports ensure that any mobile numbers recorded on the Employee Contact are reported where needed.
(User Story: SC-32566)
Pay Advice/RCTI
- When the same Pay Code has been used with different Pay Rate Multipliers on more than one Pay Transaction for a Payee, these will now be displayed as separate lines.
(User Story: SC-36643) - Leave Balances will now display values based on the start/end dates of the Payee’s individual Calendar Periods, rather than the start/end dates of the Calendar Periods for the parent Pay Batch.
(User Story: SC-36802)
Rate Calculator
- Improvements have been made, enabling Rate Calculators using Minimum Pay Rates to use custom automation for calculations.
(User Story: SC-36073)
Assignment Rates
- Updates have been made to resolve errors generated for some users attempting to add new Assignment Rates to existing Template Groups.
(User Story: SC-36782)
Payroll Reconciliation
- A technical change has been implemented to enable larger data volumes to be processed by Reconciliation functionality.
(User Story: SC-36403) - A change has been made to ensure that imported FBT values are associated with the correct Payee Pay Batch, for each Payee in the imported file.
(User Story: SC-36416)